Privacy Policy

RKD Group ("RKD," "we," "us," or "our") provides RKD ONE, a reporting and analytics platform for nonprofit organizations (the "Service"). This Privacy Policy explains what information we collect when you use the Service, how we use it, and the choices you have.

By accessing or using the Service, you agree to the collection and use of information in accordance with this policy.

Account information. When you sign in to the Service, we receive basic account details from our authentication provider, such as your name, email address, and organizational affiliation.

Usage information. We collect information about how you interact with the Service, such as the pages you visit, the features you use, and general device and browser characteristics. This information is used in aggregate to understand product usage and improve the Service.

Cookies and similar technologies. The Service uses cookies and browser storage to keep you signed in, remember your preferences, and support the functionality described above.

• To provide, operate, and maintain the Service
• To authenticate users and secure access to client data
• To understand usage patterns and improve features and performance
• To detect, prevent, and address technical issues and misuse
• To communicate with you about the Service

We do not sell your personal information. We may share information with trusted service providers who perform services on our behalf (such as authentication, hosting, and error monitoring), subject to confidentiality obligations, and as required by law or to protect our rights.

We retain personal information only for as long as necessary to provide the Service and fulfill the purposes described in this policy, or as required by law or our agreements with client organizations.

We use commercially reasonable administrative, technical, and physical safeguards designed to protect the information we handle. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Depending on your location, you may have rights regarding your personal information, including the right to access, correct, or delete it. To exercise these rights, contact us using the details below. If your access is provided through a client organization, some requests may be handled in coordination with that organization.

The Service is intended for business use by adults and is not directed to children under 16. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Continued use of the Service after changes become effective constitutes acceptance of the revised policy.

If you have questions about this Privacy Policy, please contact us at [email protected].